Update Wednesday, November 18, 2020

Due to COVID-19, the assessment department is closed for in-person service until further notice.  For assessment information, or to chat live with an assessor, click here. Assessment changes and updates will be processed by phone, email, and mail.

The Collector’s office is still open at both locations, with restricted service. Annex service will be drive through only.

  • Masks are strictly required for anyone entering a building or interacting with staff outside.
  • Payments by check MUST be made by drop box.
  • Payments by card should be done online.
  • Cash can be accepted in person, but lines may be very long. We recommend you get a money order and use the drop box. Include a parcel number and phone number on ALL dropped or mailed payments.

Update Wednesday, June 17, 2020

Beginning June 18, the Main Office in Liberty and the Annex location will be open to the public on a walk in basis–no appointment needed.  Capacity at both locations is limited to 50%.  Hours of service will be from 9:00 am to 4:00 pm.

Update Saturday, May 30, 2020

In keeping with the Clay County Public Health Center’s COVID-19 building capacity guides, the offices of the Assessor and Collector will open to the public by appointment only. Appointments are being scheduled Monday through Friday from 9 a.m. to 4 p.m.

  • Social distancing rules will apply
  • Masks are not required but recommended
  • Only the entrances on Franklin and Water Streets will be open
  • All visitors are asked to check-in at their chosen appointment time, at the entrance location indicated below for each office.

For the offices of the Assessor and the Collector, click here to schedule an appointment. You will check-in at the north, Franklin Street Entrance.

The Clay County Annex Building will be available for walk-ups and able to serve two people at a time.

Update Friday, May 22, 2020

County offices will open to the public beginning June 1, 2020. Service will be by appointment only. A curbside greeter will provide limited service at both Main Office and Annex locations. Online and drop box payment options will remain available.

Update Monday, March 23, 2020

The person to whom our employee was exposed has tested negative for COVID-19. We are currently following the County’s stay-at-home order but attempting to provide service to the highest level possible. Be well.

Update Sunday, March 22, 2020

Click here for list of DMV closures.

Excelsior Springs is not on this list, and they did not answer they phone (which they usually do).

  • Gladstone, Plattsburg, and Richmond are closed through March 31.
  • Liberty and Platte City are closed through April 5.
  • Blue Springs and Kansas City are limiting hours.
  • Clinton, Lee’s Summit, and North Kansas City are limiting the number of customers they will take at one time.

For now, the office of Collector is issuing waivers and doing what we can to update tax bills for those trying to get in to these offices before they close. We recommend following the guidelines and staying home until things return to normal. Please note that these circumstances do not allow for interest and penalties to be waived for existing late bills.

Extended expirations for license and vehicle registrations:

From the Governor’s Press Release: To alleviate public congestion in local license offices, DOR has implemented automatic extensions for expiring driver licenses and motor vehicle registrations. These extensions are effective immediately:

  • Vehicle owners with registrations or license plates expiring in March and April have been granted an automatic two-month extension. Owners will be able to continue operating their vehicles on Missouri roadways without penalty until they can apply for renewal.
  • The time frame in which a vehicle safety and emission inspection is valid for March and April license plate expirations has also been extended an additional 60 days. Applicants for title will not be assessed a late title penalty when visiting a license office, effective immediately; this waiver will continue through April 30, 2020.

Valid Missouri driver licenses, nondriver licenses and noncommercial instruction permits with original expiration dates of March 1, 2020, through April 30, 2020, have been granted an automatic 60-day extension:

The approved extension does not waive the mandatory retesting requirement for persons who have allowed their license to expire for more than 184 days. Also, individuals who were provided notice to complete additional testing as part of a medical review program requirement may be granted an additional 60 days to comply with such requirements.

Update Wednesday, March 18, 2020

The Office of Collector has been exposed to a presumptive positive case of coronavirus (the presumed positive case is NOT a County employee). Our exposed employee has no symptoms and had minimal contact with anyone outside our office.

Under instructions from the Missouri Department of Health, we are all isolating ourselves for 14 days from the date of exposure—March 17, 2020.

We are making every effort to answer our phones and email, and to process online payments, mailed payments, and drop box payments in a timely manner.

Updates about our status will be posted here. See our frequently asked questions  for answers about taxes.

We have several staff that are not equipped to work remotely, thus our response times will be slower as senior staff attempt to perform multiple functions. We look forward to serving you in person again soon.

Please know that Collector staff met and exceeded all recommendations by the health department in dealing with this exposure. Our particular cases raises no concern for anyone else in the building. We also communicated our protocols through risk management and public services and everyone is on board. According to the health department, Collector staff are at minimal risk, and there is virtually no risk to those that worked outside of our office. We have isolated ourselves only because we want to be proactive and follow the highest level of precaution.

Update Tuesday, March 17, 2020

All Clay County government buildings will be closed indefinitely. More information will be available on Wednesday after the commission’s phone conference.

Monday, March 16, 2020

All staff have been moved to the Liberty location in the Main Office/Admin Building (1 Courthouse Square, Liberty, Missouri 64068). The Annex will be closed for the near future. We are also offering self checkout.


At present, there is no known exposure to COVID-19 amongst Collector staff. We are healthy, and we are doing our best to maintain normal operations while exercising an appropriate level of care for the health and safety of everyone.

Out of an abundance of caution, the Collector’s office will immediately utilize a self checkout model to process payments.


The safest way to pay is online. Click here to learn how to use our online billing portal.

If you must pay in cash, you will need to wait until designated staff is available and can take appropriate physical precautions to avoid exposure to any risk from touching cash.

We are still here to help you, and you can still get your paid receipt today.

Staff will assist you and answer questions.

Please maintain distance between yourself and staff that are assisting you.

Please wash your hands after using the shared self checkout equipment.

Follow our Facebook page for more information, and check back here for updates.